Dropoff AI is an autonomous agent that handles the entire delivery lifecycle — intake, routing, customer updates, cash reconciliation — while you sleep.
Incoming orders from your e-commerce channels — Jumia, your own store, social media DMs — get ingested into the agent. No manual entry. No spreadsheet tracking.
It assigns riders, texts customers with real-time updates, handles reschedule requests, flags delays, and collects cash. You get a clean dashboard. Nothing else.
Fewer failed deliveries. Faster cash turnaround. Customers who actually know where their package is. And time back in your day to grow the business.
Ingest orders from any channel. Agent creates the delivery record, assigns priority, routes to the right rider automatically.
Auto-sends confirmation, route updates, delay alerts, and delivery confirmations. Handles replies and escalates what it can't resolve.
When a delivery fails, the agent doesn't give up. It auto-contacts the customer, finds a new window, and re-queues the rider.
Rider collects COD, logs it via mobile. Agent reconciles against orders, flags discrepancies, updates your dashboard in real time.
Dynamic routing with delay awareness. When traffic hits or a rider falls behind, the agent reassigns and re-notifies automatically.
One view. Every order, every rider, every pending collection. You see what matters and let the agent handle everything else.
Small hubs in Lagos handle hundreds of orders a week with WhatsApp threads, paper receipts, and phone tag. It's not sustainable. The moment you scale, everything breaks.
Dropoff AI fixes that. The agent doesn't get tired, doesn't forget to text a customer, doesn't lose track of cash. It runs your delivery operation like a well-oiled machine — and tells you when something needs your attention.
Every other logistics provider built for the city. We're built for the neighborhood.
The neighborhood delivery hub is the most under-served node in the logistics chain. That's where we start. That's where we stay.